ECH Keep Connected

Community at The Heart of all Good Decision Making

Community is not just a word at ECH, it is something starting with the Board and flowing through the whole organisation.

While often an organisation’s Board may be somewhat removed from the everyday happenings of a business, at ECH the Board is committed to reaching out and connecting with residents, clients and staff, as well as encouraging feedback and suggestions at monthly Board meetings.

The key responsibilities of the ECH Board include:
• Promoting ethical and responsible decision making
• Establishing strategic objectives and policy frameworks
• Setting financial and capital management budgets and reporting
• Implementing the clinical governance framework designed to provide safe, quality care
• Ensuring an appropriate Work Health and Safety environment for staff
• Ensuring the enterprise is being properly managed

The ECH Board is passionate about empowering people to have a choice to remain in their own home for as long as possible, and to choose where and how they want to live.

Board members also often have direct experience in the services ECH provides. Board member Marc Makrid is an example, having cared for his father for a number of years.

“What appealed to me is the fact that ECH divested all of its residential care centres in 2014 to concentrate wholeheartedly on the wellbeing of older people and keeping them at home for as long as they wish,” says Marc.

Board member Peter Siebels says one of his favourite parts of being on the ECH Board is getting to know the clients and residents.

“We have a genuine interest in making sure the journey is about them. They are really passionate about controlling their own destiny and I enjoy connecting with them and hearing their input into the challenges they face.”

Board member Cameron Bryson also agrees, “Everyone truly cares about the individuals that are part of the ECH family. From the Board members, to the staff and the volunteers, we all really care and are keen to make a difference.”

Board members meet once a month to discuss important items in the ECH Head Office, however a number of meetings are held in ECH retirement villages.

Regular Board meetings at ECH retirement villages enables the Board to hear about what people value, other services they might be getting from other providers and what’s
important in their lives.

Another valuable process that has evolved from those meetings includes Board members shadowing ECH employees to ensure they are familiar with services and the quality delivered.

Board member Stephen Christley works with the ECH Clinical Quality Committee where he meets with ECH Care Coordinators to explore people’s needs and how

ECH can meet those needs both now and in the future. In addition to connecting with clients and residents, the ECH Board is actively involved in advocating for a better ageing care sector in general to not only ensure ECH delivers services and villages to the highest standard, but that other providers follow suit to put a greater focus on the needs and wants of older people.

ECH has also worked closely with The Royal Commission to provide advice on how best to deliver these ageing care services to older Australians. Much time is spent observing what other people and organisations are doing in the sector.

The Board, Executive Team and ECH staff are very conscious of the way clients and residents are treated and ensure they are always taken seriously.

ECH Board Update

Rosina Hislop has been appointed as the new Chair of the ECH Board. Rosina is an experienced Chair and Board Director and a national facilitator with the Australian Institute of Company Directors. She is an AICD Fellow and serves on boards of organisations across aged care, education and health.

Outgoing Chair, Sue Vardon AO completed two successful terms in the role and has played an integral part in steering the organisation through a sustained period of transformation. ECH continues to be at the forefront in quality standards and investment in digital capabilities in the ageing care sector.

Thank you Sue for your leadership, commitment and dedication over the last few years.

Watch out for the next edition of Keep Connected for more information on the ECH Board.